What can I do between now and the opening of McCamish Pavilion to optimize my seating location?
Additional donations to the Alexander-Tharpe Fund will continue to increase your A-T priority points and your overall ranking. This may be a good time to consider making a pledge or planned commitment. The seat selection process for McCamish Pavilion will be completed in order by A-T priority points. The priority point cutoff date is March 16, 2012. Gifts and commitments made after this date will continue to count towards your A-T priority points, but will NOT count towards your 2012-13 men's basketball season ticket seating priority. If you have additional questions, please contact an Alexander-Tharpe Fund staff member at 404.894.5414.

What is the process if I want to sit with other friends or family members?
You may choose to select your seats so that you are able to sit next to a family member, friend, classmate or colleague. All persons in your group will be assigned the same selection time. The average point total of your group will be used to determine the group seat selectionranking within the Alexander-Tharpe (A-T) Fund prioritypoint system. ALL individuals within a group must submita written group seating request to the Georgia Tech Ticket Office no later than March 23, 2012 in order to schedule an appointment time together.

When will seat selection for McCamish Pavilion take place?
Season ticket holder online appointment times will be assigned and communicated (via mail and email) in April 2012. Seat selection will begin in May 2012 and conclude in June 2012.

How can I get help understanding the seat selection process?
Seat Selection Central will be your primary resource for everything related to the seat selection process. Watch a video tutorial, read step-by-step instructions and much more. Our ticket office staff is also happy to answer any questions by telephone at 888.832.4849 or 404.894.5447.

Will I be able to visit McCamish Pavilion in person to view available seating?
Based on the current construction timeline, in person tours of McCamish Pavilion will not be available during the seat selection process.

How will seat selection work for McCamish Pavilion?
The Georgia Tech Athletic Association will offer current men's basketball season ticket holders the most efficient and customer-friendly tool available to facilitate your desire to self-select seats. The online seat selection process will be based upon a 3-D seating diagram of McCamish Pavilion, developed by Ballena Technologies.  In May of 2012, the seat assignment process will be conducted online and will provide the convenience of self-selecting seats from your home or office. The Seat Relocation Management System (SRMS) will implement an online experience for season ticket holders to choose seats at a specific time. A customer ID and Pin# will be provided to season ticket holders for login purposes. 

Appointment Times
Season ticket holders will be provided with a predetermined appointment time to go online and select from available seats. Each season ticket holder will be notified in advance by mail and email notification of their appointment time to select their seats.  Appointment times will be staggered every 5-10 minutes.

What is the best method to ensure my priority when I select my seats?
Selecting your seats online within five minutes of your designated appointment time will ensure that you have the opportunity to select according to your Alexander-Tharpe (A-T) Fund priority.  All patrons will utilize the exact same seat selection software whether they select their seats online or receive assistance via phone or in person through a ticket office or A-T Fund staff member.

Online Selection
Specific instructions will be provided to each season ticket holder when appointment times are communicated. At the assigned appointment time, a season ticket holder will log-in to the online seat selection program with the customer ID and Pin# provided by the ticket office. It will be important to accurately complete all steps of the online seat selection process, including understanding the procedure for ticket payment.

What if I cannot make my appointment time?  Can I have a staff member from the ticket office or Alexander-Tharpe Fund assist with the online seat selection process?
Should a season ticket holder NOT be available for their seat selection time, a seat selection proxy can be assigned on their behalf for an Alexander-Tharpe Fund or ticket office staff member to select your seats online during your assigned seat selection date and time. Those who wish to have an Athletics representative select their seats must return a written and signed proxy at least 72 hours in advance of their selection time. Please contact the ticket office for additional information at 888.832.4849 or the Alexander-Tharpe Fund office at 404.894.5414.

What if I miss my appointment time?
Those who miss their scheduled appointment may login to self-select seats at any time after their appointment has begun. The time slots for future season ticket holders have a start date, but not an ending date (while the process remains open if ticket availability still exists).  Therefore, you can select your seats any time after your designated start date, but not before that date. Please note that if you miss your scheduled appointment time, other season ticket holders will self-select seats at their appointment time and preferred seats may not be available.

What if I encounter problems while selecting my seats online?
Georgia Tech Ticket Office customer service representatives will be available by phone at 888.832.4849 or 404.894.5447 during business hours (Monday-Friday, 8:30am-5pm) to assist with any seat selection issues you may encounter.

One-Time Payment
Check or credit card (Visa, MasterCard, Discover or American Express)

Multi-Month Payment Plane
Payment is by credit card only.  Charges will be made to your credit card automatically on the first day of each month (July 1, August 1, September 1 and October 1).  Matching gifts are NOT available for multi-month payment plans.  Contact the ticket office for details.

Georgia Tech Payroll Deduction
Most Faculty/Staff are eligible for payment of season tickets via payroll deduction.  This is a four-month payment plan.  Your signature and GTID# are required for this form of payment.  Contact the ticket office at 888-832-4849 for details.

There are no refunds or exchanges.

Can I select wheelchair accessible seating through the online seat selection?
Wheelchair accessible seating is not available online at this time. If you require wheelchair accessible seating, please call the Georgia Tech Ticket Office at 888-TECH-TIX (832-4849).

Will season parking be available for purchase?
Season parking passes will be available for purchase.  Click here for more information.  Those patrons in the premium areas of McCamish Pavilion (courtside and Callaway Club) are guaranteed the opportunity to purchase parking.  The availability of season parking, including lot/deck location and quantity, will be based on Alexander-Tharpe (A-T) Fund priority points.